It’s not just loyal companions and pet parents you’re interacting with everyday. You’re also constantly surrounded by powerful technology. These digital tools streamline tasks and help make your workdays easier and more productive. But have you considered how they can also help you build trust with clients and even attract new ones?

Mild, run of the mill ear infections are bread and butter in general practice, but what do we do when we are presented with exudative ears full of pus? Here are a few tips and tricks to help manage these difficult cases.

Here are three important ways that the right veterinary client communication solutions can help your team reduce administrative work and deliver a higher level of client service.

In an era when veterinary practices are stretching team members to maximum capacity, you need veterinary software that optimizes day-to-day operations and liberates veterinary professionals to focus on patient care and the client experience.

After the warm summer months have passed, clients’ thoughts often turn from infectious diseases to other matters. As they shift their focus to securing hay and ensuring that they have enough water trough heaters, vaccinations may be the farthest thing from your clients’ mind. Unfortunately, cooler temperatures may not eliminate the threat of infectious disease. Depending on your geographic location and your patients’ individual risk factors, vaccine boosters in September or October can play an important role in protecting your equine patients.

Feline leukemia affects 3% of cats in single-cat households, but is the second leading cause of death, killing 85%1 of persistently infected felines within three years of diagnosis. Complicating matters, infected cats are subject to anemia or lymphoma, and it suppresses the immune system, often leading to deadly infections. Thankfully infection rates have dropped over recent years thanks to effective vaccines, screening, and proactive veterinary care, including the American Association of Feline Practitioners (AAFP) classification of FeLV as a core vaccination for cats up to one year.

As a veterinarian, you’re passionate about taking care of animals. Yet as rewarding as your role is, a lot of the days can feel stressful and seem like you’re chasing your own tail. You’re juggling a lot, and it can be overwhelming to handle so much at once: from managing long hours and busy schedules to completing paperwork and corresponding with pet parents.

As a veterinarian, you know how important it is to keep your patients healthy and protected from infectious diseases. One of the best ways to do this is through vaccination. But with so many different vaccines available, it can be challenging to determine which ones are best for your patients.

You see the dog’s discomfort when you walk into the exam room. Sammy has reddish-brown stains on his fur from excessive licking, bald spots, and a red belly. The client pleads, “Sammy is scratching 24/7. Can you give him a shot to make it go away?” Successful treatment of skin diseases may require long-term or lifelong management and are frequently a matter of effective control rather than cure, according the Merck Veterinary Manual.

Just like in humans, allergies in pets are a reaction to foreign substances in the body’s immune system. There are different types of allergies that pets can experience, from contact allergic dermatitis, to systemic reactions to food, to acute allergic reactions.

One very important way to strengthen the veterinarian-client bond is through thoughtful, timely and open communication regarding the benefits and costs involved with taking care of their loyal companions.

Insect bite hypersensitivity (IBH) is a common summer problem, as Culicoides (i.e. gnats, midges, no-see-ums) and other biting flies become more active. Different than typical insect bites, IBH is caused by an allergic reaction that certain horses have to the insects’ saliva, and clinical signs can range from hives to hair loss. Once you’ve tested for and confirmed IBH, it’s important to talk to your clients about different treatment options to try to ease their horses’ suffering.

Dermatological problems have been found to be the second most common reason owners bring their dogs to the veterinarian, after preventive healthcare. Of course you want to ease the discomfort of the pets (and their owners) as quickly as possible, but with the number of treatment plans and prescription options, it can be overwhelming for pet owners to know what they should be doing.

Your veterinary practice faces an ongoing challenge when it comes to vector-borne disease management. Client outreach, appointment scheduling and maintaining the necessary supplies all take time away from patient care. That’s why effective (and efficient) prevention, diagnosis and treatment require a coordinated approach.

If you are treating an ever-increasing number of senior pets, you’re not alone. According to a 2022 study, 52% of dog-owning households own a senior dog (7+ years old), up from just 42% in 2012.1 As you treat an increasing population of senior pets, it’s only natural to expect that you will see more degenerative disease, such as osteoarthritis.

Veterinarians have a clear understanding of the benefits radiology provides — the accurate and timely diagnosis of disease and injury using a safe, quick, affordable and non-invasive modality.

While veterinarians have long regarded recurrent airway obstruction (RAO or heaves) and inflammatory airway disease (IAD) as two clinically distinct entities, these two conditions have been combined under the umbrella term “equine asthma.”

Transitioning weaned calves from a cow-calf operation to a feedlot or production herd comes with numerous challenges. The weeks immediately after weaning are associated with significant health risks, impacting both survival and weight gain.

Canine osteoarthritis (OA) is a significant health concern in our aging pet population. It is a chronic, degenerative condition that affects one in every five dogs during their lifetime, causing pain, disability, and a marked decrease in the quality of life.

Are you comfortable talking to clients about nutrition, or does broaching the topic make you a bit anxious?